Productivity for the whole workforce
AI literacy course for all staff
The common foundation the AI Act requires so the whole team uses AI with judgement.
Since 2 February 2025, Article 4 of the EU AI Act has required companies that use AI systems to ensure that the people operating them have a sufficient level of AI literacy. This course is the most direct way to comply, and beyond being an obligation, it is the foundation for using AI well.
In a short, very practical session, the whole team learns what generative AI is, how it can help in their work, when it gets things wrong and, above all, which data must never leave the company. We adapt the examples to your sector and to the tool you use.
Afterwards, the company has a record of the training to show that it has taken measures. More on this obligation in our guide to Article 4.
What you will learn
- Understand what generative AI is and how it works, without jargon
- Recognise its limits, typical errors and biases
- Know which data must never be entered into an AI tool
- Know the company's usage policy and the AI Act obligations
- Apply basic good practices in everyday work
Syllabus
6 modules, from the fundamentals to the final project.
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What AI is (and is not)
- AI, machine learning and generative AI explained with everyday examples
- How a language model "thinks" and why it can make things up
- Where you are already using AI without realising it
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Useful everyday uses
- Drafting, summarising, translating and reviewing
- Finding information and preparing meetings
- Hands-on demo with the company's tool
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Limits and errors
- Hallucinations, outdated data and bias
- Why you must always review the output
- Exercise on spotting wrong answers
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Data and security
- Confidential information and personal data
- Approved tools versus personal tools
- Impersonation, deepfakes and AI-driven fraud
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Rules and responsibility
- The EU AI Act in five minutes
- The company's AI usage policy
- Transparency when using AI-generated content
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Check and record
- Final comprehension quiz
- Attendance certificate for the company's training record
Tools you will practise with
- The company's AI tool (Microsoft 365 Copilot, ChatGPT, Gemini or Claude)
- Quick guide to safe use
Hands-on project
Each participant practises with tasks from their own role and completes a final quiz. The company receives the attendance and results record as evidence of its AI literacy training.
Requirements
- None.
Other courses
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“From Excel to AI” course
Your spreadsheets, boosted with AI so you analyse more and type less.
- Duration: 6–8 hours
- Level: Beginner
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Google Workspace with Gemini course
Google's AI built into Gmail, Docs, Sheets, Meet and Drive, applied to your daily work.
- Duration: 6 hours
- Level: Beginner
-
Microsoft 365 Copilot for business course
Get the most from your Copilot licences in the apps your team already uses.
- Duration: 6–8 hours
- Level: Beginner
Related articles
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Regulation
An AI usage policy for your company: what to include and how to put it in place
What a company AI usage policy should include: approved tools, permitted data, human review, transparency and training, with a step-by-step plan.
5 min read
Want this course for your team?
We adapt the content, length and format to your company.