Automation and AI solutions
AI automation with low-code tools course
Automate complete processes by combining AI and visual tools, without coding.
Low-code tools let you automate complete processes without coding, and with AI as just another step in the workflow they can do things that used to require custom development: read an email, understand what it asks for, extract the data and update the system.
In this course we build real automations step by step: from a simple workflow to one that processes documents, decides with AI and asks for human approval when it is not sure. We compare the main tools (n8n, Make, Zapier, Power Automate) so you can choose the one that fits your company.
You leave with an automation running on one of your own processes. See an example in the email automation use case.
What you will learn
- Design end-to-end automations based on a real process
- Build workflows in a low-code tool with AI steps
- Extract data from emails and documents and push it to other systems
- Include human approvals and error handling
- Maintain and document automations
Syllabus
8 modules, from the fundamentals to the final project.
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Thinking in workflows
- Triggers, steps, conditions and data
- Choosing a good process to start with
- Comparing n8n, Make, Zapier and Power Automate
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First workflows
- Connecting email, spreadsheets and messaging
- Variables, filters and loops
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AI as a workflow step
- Classifying, summarising and drafting inside an automation
- Structured outputs (JSON) for later steps
- Cost per run and choosing the model
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Documents
- Extracting data from PDFs and images
- Validations and uncertain cases
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Integrating with systems
- CRM, ERP and management tools via APIs and webhooks
- Authentication and secure credentials
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Human in the loop
- Approvals by email, Teams or Slack
- Error handling and retries
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Agents in low-code
- Agent nodes with tools
- When to use an agent and when a fixed workflow
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Go live and maintain
- Testing, logs and alerts
- Documentation and owners
- Self-hosting versus cloud service
Tools you will practise with
- n8n
- Make
- Power Automate
- Zapier
- Language model APIs (OpenAI, Anthropic, Google or Azure)
Hands-on project
You build a complete automation on a process from your company, for example a request inbox that is classified with AI, extracts the data, creates the task in the system and asks for approval when in doubt.
Requirements
- Comfortable with digital tools. No coding needed.
Other courses
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AI agents for business course
Agents that act on your systems, with clear limits and human oversight.
- Duration: 12–16 hours
- Level: Advanced
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Copilot Studio and Power Automate course for citizen developers
Build AI agents and automations in Microsoft 365 without coding, and within the rules IT needs.
- Duration: 12 hours
- Level: Intermediate
-
Corporate chatbots course: design and deployment
Design a chatbot that genuinely resolves queries and knows when to hand over to a person.
- Duration: 10–12 hours
- Level: Intermediate
Where it is applied
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AI process automation
We automate repetitive tasks with AI so your team spends less time copying data, reviewing documents, classifying requests or drafting replies by hand.
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Data extraction from documents, PDFs and forms
We use AI to read documents, pick out key information and prepare reviewable data for Excel, CRM, ERP or any internal tool.
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Automating incoming emails and requests
We use AI to read, classify, summarise and prepare emails, forms or requests before they reach the team.
Related articles
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Use cases
Extracting data from invoices and PDFs with AI: what works and how to start
How to extract data from invoices, delivery notes and PDFs with AI: how it differs from OCR, validations, human review, ERP integration and running a pilot.
6 min read
Want this course for your team?
We adapt the content, length and format to your company.